Terms and conditions of online store

Service provider

These terms and conditions apply to trade in Details by Jessica Oy online store, services between Details by Jessica Oy and a consumer and business customer, unless otherwise agreed in the contract or service-specific terms and conditions. We sell services to people over the age of 18 years. Details by Jessica Oy shall not be liable to verify that Customer has authority to make purchase contracts, and shall treat everyone placing an order and full payment to have authority to such transaction. We provide service in English, Finnish and Swedish. Details by Jessica Oy reserves the right to modify the terms time to time as need may rise and always the terms available online at www.detailsbyjessica.fi at the point of purchase contract with full payment shall apply.

Contact information

Details by Jessica Oy, business identity code 3156221-7, Virtaviiva 8 F, 65320 Vaasa, +358 50 5557036, info@detailsbyjessica.fi

Entering into a contract – ordering a service

When purchasing a service package from Details by Jessica Oy online store at https://www.detailsbyjessica.fi/?page_id=751 The order is confirmed by paying for the content in shopping cart in online store checkout function. By placing an order you accept these order and delivery terms and product prices. An order confirmation containing these terms and conditions will be sent by email.

Payment and payment terms

All service package prices mentioned on our website include valid VAT. On the website you can choose from the following payment options: Visa, Mastercard and Klarna.

Right of cancellation and return

The customer of the online store has a 14-day exchange and return right in accordance with the consumer protection act provided that the purchased service work has not been carried out already. After purchasing a service package from our online store, the order can be canceled for 14 days free of charge, provided that the service has not been delivered.

In the event that Details by Jessica Oy´s ability to complete the service paid for by the customer is compromised, the customer has the right to demand a refund only for the amount corresponding to the proportion of unused services.

Obligations of Details by Jessica Oy

Details by Jessica produces services and end products with high quality, planning and care, which can be expected from a professional service provider. Details by Jessica Oy is responsible for ensuring that service delivery takes place according to the agreed plan. Details by Jessica Oy is obliged to correct any errors in the final products caused by technical errors at no additional cost to the customer. Details by Jessica Oy is obliged to report delays or other problems, changes or obstacles related to the final products or service delivery without delay.

Customer obligations

When you purchase from us, we will ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We use this information for sending you information about your account and order, respond to your requests, refunds and complaints, process payments and prevent fraud, set up your account for our store. The user is responsible for the accuracy of the information provided through the pages.

When you want to use the purchased online store service please contact details by Jessica Oy for accurate appointment.

Delivery terms

After ordering, you will receive a confirmation email where you will find the details of the purchased service and the order number. The purchased service will be performed at the time agreed with the customer and Details by Jessica Oy. The purchased service must be used within 12 months.

In agreed cases, the service will be delivered in accordance with the terms of the contract and the schedule stated in the order information.

Purchased service cannot be refunded after 14-day cancellation and return right.

Third Party Information

If the service contains links to websites maintained by third parties, Details by Jessica Oy is not responsible for the content of third party websites. The terms of use for third parties can be found on their website.

Disclaimer

Details by Jessica Oy does its best to ensure that the service on online store is used continuously and without interruption and strives for the highest possible quality of content and online service. But is in no way responsible for faultless operation, such as communication disruptions, or damages resulting from the use of these pages or electronic services.

Right to change

Details by Jessica Oy reserves all the right to change and update the information and terms of use without prior notice of the content, prices, availability and services offered on the site or to discontinue the services. Orders are subject to the terms and conditions of the agreement in force at the time of ordering, which can be read on the Details by Jessica Oy webpage https://www.detailsbyjessica.fi/?page_id=2.

Applicable law and competent court

Finnish law applies to this agreement. The solution to the problems arising from a possible agreement and contractual relationship is sought primarily through negotiations. The consumer has the right to bring an action in the ordinary lower court of his domicile or to refer the matter to the Consumer Disputes Board.

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